Domestic Shipping

Orders under S$59 → S$3.50
Orders over S$60 → On the house (free)

Orders ship within 1 - 2 days of order, excluding weekends and holidays. Orders typically arrive within 2 - 4 days (please note that shipping can be delayed during holidays or due to weather related events). You'll receive an email confirmation when your order has been shipped.

 

     

    International Shipping

    No matter where you are, we'll get our products to you.

    Malaysia, Indonesia, Thailand, the Philippines, Hong Kong and Taiwan:

    Orders under S$99 → S$10
    Orders over S$100 → On the house (free)

    Orders to these countries usually arrive within 1 - 2 weeks. Please note that due to some courier’s reduced capacity and manpower from COVID, we have seen some packages take 4 - 6 weeks to deliver. We kindly appreciate your patience as our courier partners deliver your package as fast as they can.

    $25 flat rate standard shipping applies for all other international orders. International orders usually arrive within 2 - 4 weeks. Please note that due to some courier’s reduced capacity and manpower from COVID, we have seen some packages take 6 - 9 weeks to deliver. We kindly appreciate your patience as our courier partners deliver your package as fast as they can.

     

     

    Customs for International Shipping

    Although infrequent, international orders may be subject to customs import duties and taxes based on the destination country. All Citizens is unable to predict or control customs charges as they are levied by the destination country once the order reaches the destination country. All Citizens is not responsible for destination country tax and/or duty charges if incurred and any restrictions, duties, taxes, and any other fees collected from the destination country are the responsibility of the customer as all orders are shipped Delivery Duty Unpaid (DDU).